1. Acceptance

This website is operated by Melissa & Milano and its subsidiaries.

By accessing or using this site, you agree to comply with the following Terms and Conditions.

If you do not agree, please discontinue use of the website.

Melissa & Milano reserves the right to update or modify these Terms at any time.

Any changes will become effective immediately upon posting. Continued use of the website following such changes means you accept and agree to the revised Terms.

 

2. Eligibility

Products offered on this website are available only to individuals who are legally capable of entering into binding contracts under applicable law.

 

3. Orders

When you place an order on our website, you are making an offer to purchase a product at the listed price (including delivery and applicable taxes).

Once an order is processed, it cannot be canceled.

We reserve the right to accept or decline your order for reasons such as product unavailability, pricing or description errors, or other unforeseen issues.

Your purchase is confirmed when you receive an email from us acknowledging your order and payment.

 

4. Prices

All prices displayed are accurate at the time of publication but may change without notice.

Prices are subject to product availability.

 

5. Taxes and Duties

All prices include applicable taxes, such as Goods and Services Tax (GST), where required by law.

Customers outside these regions are responsible for any import duties, taxes, or fees charged by their local authorities.

 

6. Ownership and Risk

Ownership of the products remains with Melissa & Milano until full payment has been received.

The risk of loss or damage transfers to the customer upon delivery or collection by a postal or courier service.

We recommend obtaining appropriate shipping insurance for your purchase.

 

7. Returns and Refunds

Details regarding eligibility, procedures, and conditions for returns are explained in our Return Policy, available on our website.

Please review it carefully before making a purchase.

8. Limitation of Liability

To the maximum extent permitted by law, Melissa & Milano is not responsible for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.

However, we are committed to resolving any issues directly related to your order in a fair and timely manner.

Where applicable consumer laws require, our liability is limited to one or more of the following remedies:

• Replacement or repair of the goods;

• Re-supply of services; or

• Refund of the purchase price, depending on the situation.

9. Gift Cards

Gift cards purchased online are valid for 6 months from the date of purchase.

Expired gift cards cannot be redeemed or extended.

Gift cards are non-refundable and cannot be exchanged for cash.

 

10. Mobile Messaging Terms

Our mobile messaging service (“Service”) allows us to send SMS/text messages about your orders, updates, or promotions.

By opting in, you agree to receive recurring text messages from Melissa & Milano at the phone number you provide.

 

• Participation is voluntary and not a condition of purchase.

• Standard message and data rates may apply.

• Message frequency varies depending on your activity.

• You can unsubscribe anytime by clicking the unsubscribe link in any message or replying “STOP.”

• After opting out, you will receive a confirmation message and no further texts unless re-subscribed.

For assistance or questions, please email contactus@melissaemilano.com.

 

11. Disclaimer

While we strive to provide accurate and up-to-date information, Melissa & Milano does not warrant that all content on this site is error-free or uninterrupted.

We reserve the right to correct any inaccuracies or update product information at any time without prior notice.

 

12. Governing Law

These Terms and Conditions are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles.

Any disputes will be resolved under these laws.

13. Contact Us

If you have questions or concerns regarding these Terms, please contact us at:

📩 contactus@melissaemilano.com